Fear and sanctions have failed to get Britain working. Why not try tea and empathy? | Polly Toynbee
Jobcentres are the “least well-used” and “least well-loved” of all public services, a failure at the heart of the economy that helps account for the biggest contraction in the workforce since the 1980s. So said the employment minister, Alison McGovern, as she launched a report from the Institute for Employment Studies, a commission she worked […]